Booth No. 1740
September 25 - 28, 2018
Moscone Center, San Francisco
SearchUnify’s AI-powered search technology offers everything you need to enable successful self-service and more. It provides highly relevant and personalized search results for customer support channels, and its chatbot, Sarah.
Elevate Your Salesforce Experience with AI Search
Together, let’s start a revolution with intelligent search for
your enterprise and platforms
Booth No. 1740
September 25 - 28, 2018
Moscone Center, San Francisco
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SearchUnify for Salesforce
Community Cloud
Drive self-service success by providing the most relevant information to your lightning community users, effortlessly
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SearchUnify for Salesforce
Service Cloud
Empower your support engineers to resolve customer queries faster without having to leave the service console
View Infographic
SearchUnify for Salesforce
Platform
Improve employee productivity by making the intranet a go-to place for discovering new information and getting tasks done
Power of AI Search meets Salesforce
Enhance case deflection and augment agent efficiency by providing pertinent results to your customers, partners and employees
Power of AI Search meets Salesforce
Enhance case deflection and augment agent efficiency by providing pertinent results to your customers, partners and employees
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SearchUnify for Salesforce
Community Cloud
Drive self-service success by providing the most relevant information to your lightning community users, effortlessly
View Infographic
SearchUnify for Salesforce
Service Cloud
Empower your support engineers to resolve customer queries faster without having to leave the service console
View Infographic
SearchUnify for Salesforce
Platform
Improve employee productivity by making the intranet a go-to place for discovering new information and getting tasks done
Why Search Unify ?
Easy Deployment & Effortless
Management
Go live within minutes not months – faster than all comparable solutions – leveraging inbuilt connectors, quick UI setup and user-friendly console.
Simplified Support
Process
Revolutionize accessing relevant information from multiple sources and sharing it with customers while never leaving the CRM service console.
Cutting Edge AI
Technology
Deliver personalized, relevant search results by leveraging comprehensive optimization techniques and improve search experience by using user-centric analytics.
Our Customers Love Us
The reason we chose SearchUnify over the other enterprise search products is its speed and ease of deployment. It’s an amazingly flexible search product that provides cross-channel content search functionality. I particularly love the fact that we are able to securely share relevant information from all of our portals, whether public or private. Above all, the ability to analyze users’ search behavior and our content’s effectiveness is something that keeps us one step ahead of user expectations.
Features
Channel For Product Insights
Get insights from users for feature enhancements and areas of improvement for products.
Auto Classification
Get your unstructured information categorized, structured, and accessible regardless of the source it’s residing in.
Result Optimization
Drive content engagement by manually boosting results for the most relevant content pieces to increase their ranking in the search results.
Intelligent Search Reporting
Subscribe and view reports for search queries across different regions, top conversions, queries driving minimal search results, content usage, and performance.
BOT Substitute Technology
Empower your support engineers with the most relevant responses while keeping the human factor in customer interactions - increasing efficiency and satisfaction.
Out Of The Box Integration
Securely integrate sites, Communities (Salesforce ®, Lithium, Jive, SharePoint), CMS (Drupal, WordPress), Content Solutions (MadCap, MindTouch), and Support (Service Cloud, Zendesk).
Resources
[Session] Growing Support and Supporting Growth
Scott Trauthen
Marketing Director,
Alteryx
Scott is the Marketing Director at Alteryx and has been in the high-tech industry for over 15 years. He has held business development, market research, and channel marketing roles at GE Access, Proofpoint, and Guidance Software.
Scott Trauthen
Marketing Director,
Alteryx
Scott is the Marketing Director at Alteryx and has been in the high-tech industry for over 15 years. He has held business development, market research, and channel marketing roles at GE Access, Proofpoint, and Guidance Software.
Featured Speakers
Scott Trauthen
Marketing Director,
Alteryx
Scott is the Marketing Director at Alteryx and has been in the high-tech industry for over 15 years. He has held business development, market research, and channel marketing roles at GE Access, Proofpoint, and Guidance Software.
Sandeep Saini
VP, Analytics,
Grazitti Interactive
Sandeep is the Vice President, Analytics at Grazitti Interactive. With over 15 years of experience in analytics, strategic planning, and management at eBay, Capital One, he has consulted with leading energy and financial institutions.
Jason Antony
Marketing Director,
TRI Pointe Group
Jason is the Marketing Director at TRI Pointe Group and has over 15 years of experience. With expertise in web analytics, digital strategies, marketing and more, he previously worked with Viceroy Hotel Group and Fiji water.
Hear How Rubrik Found the Perfect Search Solution
For us, technology is just one piece of the puzzle while the vendor and its attitude makes up for the rest. If a vendor doesn’t have the responsiveness or desire to actually look beyond the product and think of a solution, the vendor-customer relationship may be short-lived. This is where the SearchUnify team delighted us with its agility and responsiveness.