Online communities create customers for life.
But it’s true only if your community actively engages its members.
Cognitive search hits the bull’s eye by providing relevant & personalized results to community visitors. It also delivers actionable insights which subsequently help in creating a product roadmap to feed your customers’ ever-growing wants.
Engage customers by allowing access to relevant information from different content sources
Infuse personalization into every search result with powerful and self-learning AI algorithms
Fill content gaps by tapping into rich insights generated by user search queries