John Ragsdale

Distinguished Researcher,
VP, Technology Ecosystems



Vishal Sharma

Chief Technology Officer

In today's data-rich landscape, traditional methods of managing knowledge are falling short as the volume of information skyrockets. But there's a solution that's set to transform the game: Large Language Models (LLMs).

Tune into our on-demand webinar where we unravel the power of LLMs and their role in knowledge management. These advanced AI systems are more than just tools; they're the keys to unlocking invaluable insights, elevating self-service outcomes, and driving employee productivity. We’ll also be discussing the potential of Federated Retrieval Augmented Generation (FRAG) architecture—a game-changer that greatly enhances LLMs' capabilities.

In this webinar, you'll learn about:


Key knowledge management trends to look out for in 2024 and beyond


How LLMs are transforming the customer support and knowledge management space


How FRAG helps streamline customer and employee experiences with contextual results

Join us as Vishal Sharma, CTO of SearchUnify, and John Ragsdale, TSIA’s Vice President of Technology Ecosystems simplify the complex, and show you how to make AI and Knowledge Management work for you.