According to HBR, employee satisfaction is directly correlated to customer satisfaction.

With a razor-sharp focus on customer experience, businesses have unwittingly overlooked the needs of agents. That's why steep attrition is plaguing today's contact centers, thus necessitating organizations to gravitate towards improving agent experience (AX).

Towards that end, the world’s largest and eagerly-awaited customer contact event—CCW, Las Vegas is here! It is an immersive, global learning experience that congregates industry stalwarts and top contact center professionals from around the globe to share valuable insights and blow the gaff on all advancements in the customer service world.

The CX extravaganza will unfold on June 20 - 23, 2022, at Caesars Forum, Las Vegas. As a Gold sponsor of the four-day event, SearchUnify will also be exhibiting its solution at booth no. 345 to help visitors hotwire their customer support and self-service journey.

Are you ready to stop the talk and spring into action? If yes, then we look forward to meeting you!