Gartner has predicted that the business value derived from AI will reach a maximum of $3.9T by 2022. Sounds great, doesn’t it? But the report also states that about 20% of the companies will have its employees allocated to monitoring and guiding neural networks.
There is no doubt whatsoever that an AI-powered enterprise search engine can augment agents, power personalization, boost knowledge sharing and help make better decisions by leveraging insights and analytics. But you need to train it first! Enterprise leaders often make the mistake of letting AI take the front wheel from day 0, when in fact the system lacks the intelligence needed. No wonder, AI can disrupt workflows and prove to be counter-productive.
Watch this webinar as Miles Kehoe, Founder & President, New Idea Engineering, and Vishal Sharma, CTO, SearchUnify talk about:
Founder & President,
New Idea Engineering
Miles Kehoe is the founder and president of New Idea Engineering, Inc, a company that specializes in selecting, implementing, deploying and managing enterprise search platforms. He is a consultant, author, speaker, and industry thought leader with more than 20 years of experience in enterprise search. He has authored three books including Professional Microsoft Search covering FAST ESP and Microsoft SharePoint Search.
Vishal is the CTO of SearchUnify. He has more than a decade of experience in developing & deploying enterprise search solutions, optimizing CRM systems, and developing online communities. Having worked with stakeholders ranging from CTOs to VPs of customer success to community managers, he brings a unique perspective on the impact of cognitive search across all verticals of business.