Rising overhead & painstakingly long response time are giving sleepless nights to support professionals. Fortunately, an AI-aided search engine leverages relevance to overcome these hurdles and ensure agents can quickly find helpful information and reduce TAT.
Want to know how? Fret not, this datasheet explains just that:
Grazitti has been a tremendous help to us with analytics. They’ve catapulted us months ahead of our internal project plan and have not slowed down.