[Datasheet]

[Datasheet]

Improve Support Quality & Lower TAT with AI-Powered Search

28%

Rise in

Organic Traffic

49%

Improvment in

Referel Traffic

65%

Increase in

Leads Nurtured

Rising overhead & painstakingly long response time are giving sleepless nights to support professionals. Fortunately, an AI-aided search engine leverages relevance to overcome these hurdles and ensure agents can quickly find helpful information and reduce TAT.

Want to know how? Fret not, this datasheet explains just that:

  • Scanning multiple channels to find apt content & boost agent productivity with cognitive search.
  • Leveraging customer’s journey to provide better answers and boost CSAT with deep analytics.
  • Building KCS by attaching and sharing relevant knowledge articles to cases.

What Our Customers Say

Grazitti has been a tremendous help to us with analytics. They’ve catapulted us months ahead of our internal project plan and have not slowed down.

Jason Antony

Masha Finkelstein

Demand Generation Lead, BetterWorks

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What Rubrik Said