Enhance case deflection and augment agent efficiency by providing pertinent results to your customers across every step of their journey.
Help Beginners Find Answers to L1 Queries with Intelligent navigation and omni channel bots that provide seamless transitions.
Leverage AI to understand query context, deliver relevant results, personalized recommendations and identify content gaps with smart analytics.
Empower agents with insights into a customer’s journey, easy access to information and ML-driven auto population for faster and personalized responses.
CEO, Grazitti Interactive
Sr. Vice President,Customer Success, Idaptive
Director, Customer Success, SearchUnify
Connect with our experts at Booth #23 to experience the power of cognitive search.