Give Your Salesforce the Cognitive Edge


Rise in

Organic Traffic


Improvment in

Referel Traffic


Increase in

Leads Nurtured

Imagine the possibilities if Salesforce could be connected to your entire KB. The impact on knowledge discovery and engagement would be truly mind-boggling, wouldn’t it? Well, you can do that — and much more — with the help of an insights engine.

Want to know how? Fret not, this datasheet explains just that:

  • Lowering agent TAT & driving engagement on customer community by scanning multiple channels at once.
  • Using behavioral and historical data to deliver personalized and relevant answers to customers and support aficionados.
  • Witnessing greater than ever CSAT and case deflection on self-service portals via virtual agents.

What Our Customers Say

Grazitti has been a tremendous help to us with analytics. They’ve catapulted us months ahead of our internal project plan and have not slowed down.

Jason Antony

Masha Finkelstein

Demand Generation Lead, BetterWorks

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What Vlocity Said