[Datasheet]

[Datasheet]

Give Your Salesforce the Cognitive Edge

28%

Rise in

Organic Traffic

49%

Improvment in

Referel Traffic

65%

Increase in

Leads Nurtured

Imagine the possibilities if Salesforce could be connected to your entire KB. The impact on knowledge discovery and engagement would be truly mind-boggling, wouldn’t it? Well, you can do that — and much more — with the help of an insights engine.

Want to know how? Fret not, this datasheet explains just that:

  • Lowering agent TAT & driving engagement on customer community by scanning multiple channels at once.
  • Using behavioral and historical data to deliver personalized and relevant answers to customers and support aficionados.
  • Witnessing greater than ever CSAT and case deflection on self-service portals via virtual agents.

What Our Customers Say

Grazitti has been a tremendous help to us with analytics. They’ve catapulted us months ahead of our internal project plan and have not slowed down.

Jason Antony

Masha Finkelstein

Demand Generation Lead, BetterWorks

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