In this report, Forrester evaluated the capabilities of the leading cognitive search vendors and named SearchUnify a Strong Performer. Each vendor was analyzed on a variety of parameters such as data, intelligence, development, operations, strategy, market presence, and so forth.

Forrester found that, "SearchUnify’s sweet spot is for enterprises that wish to quickly implement cognitive search for any number of digital experiences while having easy-to-use tools to customize and tune the results. SearchUnify has prebuilt data connectors to numerous cloud-based data sources that make it easy to combine data from commonly used SaaS apps, including Microsoft Dynamics 365, Salesforce, Jira, WordPress, and Khoros."

In our first-ever Forrester Wave™ evaluation back in 2019, we were named a Contender and lauded for being the youngest vendor in the mix. In a matter of two years, we’ve moved to Strong Performers and earned the highest possible score in four total criteria: analytics, applications, search, & usability.


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