We understand that modern companies make for a dynamic ecosystem in which data is generated every second. As a service leader, you should make humongous data lakes and content sources easier to find for your users–employees, customers, and partners.
Enter, cognitive search.
It allows service representatives to access enterprise-wide information in one place, irrespective of where it resides. It also optimizes customer self-service experience by providing relevant and personalized information right in the search bar. Download this datasheet to know more.
Present relevant information from different content repositories in one place to your user base
Infuse AI-powered relevance and personalization to search results for a better experience
Leverage search analytics to identify where users are getting stuck and tweak website content accordingly