Investing in customer education is essential for driving business growth, product adoption, and maximizing customer lifetime value. According to research by IDC, organizations that invest in customer and extended enterprise education can achieve a 10% to 16% improvement on key metrics across every segment of the customer life cycle.

However, scaling your elearning platforms while enabling an effective learners’ experience requires the following essential ingredients:

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Technology designed to aid comprehension and the process of learning

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Platforms for instructors to improve their learning delivery

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Rethinking the approach to creating learning materials and content

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Reimagining the measurement of learning success

To gain insights into designing a learning enablement platform that is modern, personalized, and intuitive, tune in to our webinar. We discussed how putting cognitive technology at the forefront can improve learning content findability and give insights into learners’ performance.

Key Webinar Takeaways

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Enhanced Learning Technology

Learn about cutting-edge AI-powered tools that enhance how customers understand and engage with your content, making learning more personalized, effective, and relevant.

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Improved Success Measurement

Understand how to analyze the success of your educational programs to ensure continuous improvement and greater impact.

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Effective Learning Platforms

Discover platforms that empower instructors to deliver high-quality education experiences.

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Innovative Content Creation

Explore methods for creating impactful learning materials that resonate with your audience and support their educational journey.

Meet the Speakers

Panelists

Jaime

Jaime Barrilleaux

eLearning Experience
Designer
EBSCO Information Services

Lisa

Lisa Dubernard

eLearning Strategist and Search Implementation Consultant
Appinium

Anirudh

Anirudh Parihar

Senior Sales Manager and Cognitive Search Evangelist
SearchUnify

Quotes

"SearchUnify helps content admins know exactly what users are looking for and the results. That's not all, we can tweak the search results to make them better. I could also see if new content is needed! This helped me tune the user search experience and ensure they come back for more! I've only started on this new journey of user search experience and am so excited to see how AI will make this even more powerful!"

Lisa_Dubernard
Lisa Dubernard

eLearning Strategist and Search Implementation Consultant