Quality of Support
Ease of Doing Business With
Likelihood to Recommend
SearchUnify stands out by offering a streamlined and intuitive user experience, making each search interaction smooth.
Director of Product Content Design
This powerful tool has revolutionized our community’s search functionality. It was able to improve the self-service experience by intelligently suggesting similar questions.
Sr. Director Self-Help and Content Strategy
The ability to search tune various articles for specific keywords is a game changer. Support is also great.
Director Support Operation
Go live within 7-14 days by leveraging pre-built connectors and easy-to-implement SDK that make deployments easier and faster
We always think of search as medium. Empower customer and employees with out-of-the box AI applications built on top of your search engine
Scale without fear of added costs. Feel the difference with a simple pricing model-no extra costs per connector, user-level analytics or reports
Scale without fear of added costs. Feel the difference with a simple pricing model - no extra costs per connector, user-level analytics or reports
With a long history of improving support outcomes, our teams understand self-service and support better than any other search vendor
Extend the product outside of the core implementation with universal APIs to take your engines intelligence anywhere across the enterprise
SearchUnify is a unified cognitive platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Cognitive Search, SearchUnify Virtual Assistant (SUVA), Agent Helper, Knowbler (Knowledge Enabler), Escalation Predictor, and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.
Don't just believe everything we say. Not yet. Experience the power of unified cognitive technology and see how it helps you delight your customers, stakeholders, and employees.